Thank you for choosing TesoroHunt, your go-to affiliate event website for treasure hunters. We are committed to ensuring a positive experience for all our users. Please review our Refund and Returns Policy below to understand the guidelines regarding refunds, cancellations, and returns for event bookings and associated products.
1. Event Booking Refunds
Cancellation by User:
Cancellations must be made within [insert number] days/hours prior to the event start date to be eligible for a full refund.
Cancellations made after this period may not be eligible for a refund, depending on the event organizer’s policies.
Cancellation by Organizer:
If an event is canceled or rescheduled by the organizer, you will be offered a full refund or the option to transfer your booking to the new date.
2. Product Returns and Refunds
Eligibility for Returns:
Products purchased through our affiliate links must be returned in accordance with the return policy of the respective seller. TesoroHunt does not handle product returns directly.
To initiate a return, please follow the instructions provided by the seller from whom you made the purchase.
Return Conditions:
The product must be unused, in its original packaging, and in the same condition as when you received it.
Certain items may not be eligible for return, such as custom-made products, downloadable software, or perishable goods.
3. Refund Processing
Once your refund request is approved, the refund will be processed through the original method of payment within [insert number] business days.
Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
4. Exchanges
If you wish to exchange an item, please refer to the exchange policy of the seller from whom you purchased the product.
Exchanges are subject to the availability of the desired item and the seller’s terms.
5. Non-Refundable Items
Some items and event bookings may be non-refundable, depending on the specific terms and conditions provided by the seller or event organizer. Please review these terms carefully before making a purchase.
6. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]
We are here to assist you and ensure your satisfaction with our services.
